Books on DEMAND!
Our latest book club selection is The Secret History by Donna Tartt.
Having given up on the local library and with books being so cheap here, I thought I better buy it today and start reading it as it is quite a long book.
As Borders is two blocks away from work, at 11.30am I went to the Borders website to see how much the book would be there. There was an option to reserve the book. I thought I would do so, just to see if it works, knowing full well there is no way that I would get a reply within the next five days! 😉
Surprise, surprise at 12.08, I received the following email –
Customer service here is SO good. I was so excited – all I had to do to pick it up was line up at the registers. Which, at lunchtime, were all fully staffed. Love it!!